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Frequently Asked Questions

Updated 4/3 12pm

Our FAQs are organized by category to make it easier to quickly find what you need. Please scroll down to find your question. If you have a question that is not listed, please don't hesitate to ask us. Thank you!

Academics

Teaching and learning is integral to the vision, mission and goals of the Barrow County Schools System. It is important for teachers and students to continue with assignments and lessons in the event of a disruption to school schedules. Our goal is to ensure that students’ practice and work efforts are recognized and that any disruption does not present a disadvantage to their academic progress.

See Home Learning Plans >

BCSS worked to strategically identify students who may be in need and contacted those families to distribute devices. If you missed those distribution days and you still have a need, please email your child’s principal to discuss options. Since we only have a set number of devices, we limit check-outs to one device per family.

Need Assistance with Internet Access?
See below for how some Internet Service Providers are working to help customers at this time. If your service provider is not listed below, please check with them directly to see if they are offering support.

If you are having technical issues with BCSS Chromebooks signed out to your student, please email student support. Please note this email can only answer technical question regarding Chromebooks. For other issues, such as obtaining a Chromebook or alternatives to technology use, please reach out to your child’s principal.

All special education teachers will be available to instructionally assist their students. BCSS special education teachers will be available for communicating with parents/guardians of both students on their caseload and with special education students they teach. Special education teachers will plan and implement differentiated instruction to include modifications and accommodations as outlined in Individual Education Plans (IEPs) for their students, to the extent possible in a digital learning environment. Assistive technologies, to include items such as text read-aloud, will be made available to those students requiring such accommodations as outlined in IEPs.

(March 26 Update) - On Monday, March 30, we will begin scheduling virtual IEP meetings through either videoconferencing or phone conferencing for some special education students. From March 30 to April 3, our teachers will be focusing on hosting meetings for those IEP’s that have been due in the past two weeks. Your student’s caseload manager may be contacting you to schedule a virtual IEP meeting through the video conferencing platform Google Meets. A quick start guide for Google Meets can be found here. Phone conferencing will also be available as an option through the Remind App. Your student’s caseload manager is available to help and answer questions as needed with regards to this process. 

On Monday, March 30, we will begin scheduling virtual IEP meetings through either videoconferencing or phone conferencing for some special education students. From March 30 to April 3, our teachers will be focusing on hosting meetings for those IEP’s that have been due in the past two weeks. Your student’s caseload manager may be contacting you to schedule a virtual IEP meeting through the video conferencing platform Google Meets. A quick start guide for Google Meets can be found here. Phone conferencing will also be available as an option through the Remind App. Your student’s caseload manager is available to help and answer questions as needed with regards to this process.

UPDATED 3/16/2020: Paper report cards for grades 1-12 for the 3rd grading period will not be sent home. We have moved to an online system through the Infinite Campus Parent Portal. 

To receive your child's report card, you will need access to the Parent Portal account. If you don't have an account yet, we have a guide for you.

Access Parent Portal 

In a March 20 announcement, the Georgia Department of Education said not to expect state testing for the 2019-2020 school year.

The College Board is posting updates on their website about the SAT and Advanced Placement classes. Please visit those two pages for more information.

ACT updates are posted on their website.

Dual Enrollment students should follow the specific instructions posted on the college website. Additionally, they should check their official college email daily to receive updates that are sent to all students, faculty, and staff via email.

THE UNIVERSITY SYSTEM OF GEORGIA (USG)
The University System of Georgia (USG) is the government agency that includes 26 public institutions of higher learning in the U.S. state of Georgia.
As circumstances change with regard to COVID-19, the USG is providing regular updates to its institutions and the public.

Below are links to information pages at two of our local USG colleges.

FROM THE TECHNICAL COLLEGE SYSTEM OF GEORGIA (TCSG)
The Technical College System of Georgia (TCSG) oversees the state's technical colleges, adult literacy programs, and a host of economic and workforce development programs. Below are links to information pages at three of our area technical Colleges.

If your student's college link is not listed in this message, please visit the college website.

Most colleges use BlackBoard to post assignments and to post grades. Students can log in at any time to see information there at any point in the semester. If there are no grades posted, the student can ask the instructor for grades or seek assistance from the college’s high school coordinator.

When the semester ends, colleges send transcripts to the high school registrar or the dual enrollment coordinator. The registrars record the grades on the high school transcript.

Meals

Barrow County School Nutrition provides meals at no cost to children under the age of 18. We are thankful to Bethlehem Church for organizing volunteers to help deliver meals to children who need them. For details about the grab-n-go meal times and deliveries, please click the button below.

Meals for Children

counseling

School Counselors will be available for students during this time. Families may email counselors with questions or issues. You can find your child's counselors on our employee directory

If your child experiences symptoms of an emotional or mental health crisis, please contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225 or download the MYGCAL app for free at the app store. GCAL is a free resource provided to families in Georgia that provides immediate mental health assistance and referrals to families. However, if you believe the need is a true emergency, please call 911 immediately.

If your child experiences symptoms of an emotional or mental health crisis, please contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225 or download the MYGCAL app for free at the app store. GCAL is a free resource provided to families in Georgia that provides immediate mental health assistance and referrals to families. However, if you believe the need is a true emergency, please call 911 immediately.

registration/pre-k lottery

Updated 3/17: The application period for the Barrow County School System (BCSS) 2020-2021 Georgia Pre-K Program is temporarily on hold during our school closure due to COVID-19 precautions. This also will likely change our lottery drawing date. We will update our website, social media and send an email as soon as we have the latest information. If you aren't receiving our Pre-K emails, sign up here.

If you need help or have questions, please don’t hesitate to get in touch with us – we are here to help. Email karen.bedford@barrow.k12.ga.us and we will do our best to respond in a timely manner. Thank you for your patience and understanding.

Families that have just moved to Barrow and need to register a child for school may start the process with our Online Registration

Once schools reopen, we can complete your registration in person at our Professional Development Center.

Facilities

We love that families are stepping outside for some exercise, but unfortunately, you may NOT come to our school campuses. As part of social distancing, we do not want to encourage any opportunity for groups of people to get together. Our school campuses may not be used for walking the track, playing on our fields or the playgrounds. Thank you for supporting our goal of limiting the spread of the coronavirus. 

Barrow County School System implements a comprehensive cleaning and infection control plan. This plan provides a clear protocol for cleaning and disinfecting, including steps to take in the event of an infectious disease outbreak. 

Areas considered high-risk (e.g. bathrooms, athletic areas, health room or nurse’s office) and high-touch points (e.g. door handles, light switches, desks) receive targeted disinfecting. 

The school closure provides an additional opportunity for thorough cleaning and disinfecting. 

Ways to support a clean environment:

Cleaning product donations are always needed and appreciated:

  • Tissues (any brand)
  • Sanitizing wipes for surfaces (Clorox or Lysol are approved for use in our schools)
  • Sanitizing wipes for hands (any brand, fragrance free)

Please do NOT send in the following items:

  • Hand sanitizing creams, gels, or lotions. These liquids are often ingested accidentally by curious young students and are problematic for surfaces.
  • Any types of disinfecting spray. Many of our students and staff members have allergies, asthma, and other health conditions sensitive to sprays or fragrances.

All remaining athletic events and practices for the remaining 2019-2020 school year are cancelled.

Georgia High School Association Updates

We cannot fulfill requests for school enrollment forms or work permits while our buildings are closed due to needed signatures and notarization.

Transcripts can be obtaine if they are being sent electronically via e-script through a college. This applies to any alumni. Current students can only obtain transcripts that are unofficial and will be emailed to either the parent or the student if the student is over 18 years of age. Please email rochelle.manotas@barrow.k12.ga.us with any questions.

School Calendar

Barrow County School System is closed starting on Monday, March 16th. As of March 17, we plan to remain closed until after spring break. No date has been set yet. We will post any update here, on social media and through parent emails and calls.

We are discussing plans concerning this. We will send out updates as soon as we have news to share. Thank you for your patience. 

At this time, graduation dates have not changed. This is an ever evolving situation, so it is possible this will change depending on our situation. We understand that families need to plan ahead with invitation orders and family visits so we will do our best to give as much advance notice as possible about any changes. Please check back here for any changes. 

Spring break is scheduled for April 6th through April 10th. We understand that families have made plans in advance. At this time, spring break will NOT be cancelled or rescheduled.

The school system is strongly encouraging people to evaluate personal travel during spring break. The CDC has posted a travel advisory for what is referred to as Warning Level 3 countries. As a precaution, BCSS is asking families and staff who plan to travel to Warning Level 3 countries to comply with the CDC recommendations by staying home and monitoring your health for 14 days after returning to the United States. This includes avoiding all school events and activities for all family members living in the same household. Taking this step is part of acting as responsible members of the community.

If students are scheduled to travel on school related trips to other parts of Georgia or the United States, parents should determine whether or not they will allow their student to travel. Students will not be penalized if they do not participate in scheduled field trips. If the pandemic escalates, field trips may be canceled by the school district.

Remember, communication is important. If a student is sick, communicate early with your teachers about your illness. If you feel the need to self-quarantine, you should contact your teachers to update them and contact your school principal.

COVID-19 Updates

According to the Center for Disease Control (CDC), the best way to present illness is to avoid being exposed to the virus. 

  • The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

In addition, the CDC provided interim guidance regarding large events and gatherings. On March 15th, they "recommend that for the next 8 weeks, organizers (whether groups or individuals) cancel or postpone in-person events that consist of 50 people or more throughout the United States." (CDC)

We encourage families to be thoughtful about interacting with other families during this time. Thank you. 

Regular updates will be posted on the district website. ParentLink will be used to call and email all parents and staff as well. Please take this opportunity to ensure you have provided your school with your current email and cell phone contact information on our Family Update Website.

To receive the most up to date information regarding the COVID-19 visit the website https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Georgia Department of Public Health: “If you believe that you are experiencing symptoms of COVID-19 or have been exposed to the novel coronavirus, please contact your primary care doctor, an urgent care clinic, or your local federally qualified healthcare center. Please do not show up unannounced at an emergency room or health care facility.”

Georgia Hotline: (844) 442-2681

  • Stay home. Do not report to work or school. Contact your work supervisor or school administration.
  • Call your primary care physician if:
    • You feel sick with fever, cough or difficulty breathing.
    • You have been in close contact with a person known to have COVID-19.
    • You recently traveled from an area with ongoing spread of COVID-19.

The Barrow Health Department has also set up a hotline that you can call with questions or concerns. That number is 1-866-PUB-HLTH (1-866-782-4584).

The CDC created a Self-Check website if you are not feeling well and want to check your symptoms.
https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html

Notifications

Barrow County School System is updating the community through several forms of communication including our websites, our social media pages, and direct emails/phone calls to families. If you aren't receiving emails or phone calls, please make sure your contact information is correct in our Family Update website

With our emails and calls home, there is sometimes a delay from when we send out the message and the time it cycles through all the emails and phone numbers we have in our database. The call may come from an 800 number. Please add that as a contact in your phone as BCSS. The 800 number allows you to be able to call that number back and hear previous messages.

Concern or question?

Please let us know.

Ask here

Additional resources

From the Centers for Disease Control and Prevention:

Centers for Disease Control and Prevention