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Frequently Asked Questions

Updated 7/1 2pm

Our FAQs are organized by category to make it easier to quickly find what you need. Please scroll down to find your question. If you have a question that is not listed, please don't hesitate to ask us. Thank you!


We love that families are stepping outside for some exercise, but unfortunately, you may NOT come to our school campuses. As part of social distancing, we do not want to encourage any opportunity for groups of people to get together. Our school campuses may not be used for walking the track, playing on our fields or the playgrounds. Thank you for supporting our goal of limiting the spread of the coronavirus. 

[Updated 4/23] To limit physical interactions at this time, BCSS is not allowing campus visits until after June 1 at the earliest for students to pick up yearbooks, personal items remaining at school, or other items. High schools are developing plans to get senior caps, gowns and other regalia to seniors in a safe manner. Each high school will share additional information when possible.

In addition, we do not currently plan to collect any items, such as media center materials, Chromebooks, textbooks, etc. at our schools until after June 1 as well. Once we determine it is safe to organize campus visits, schools will be in touch with their families regarding their specific plans.

If your child has a School Bucks Lunch account balance, that balance will roll over to next year. To request a refund on that balance, parents need to submit a refund request form and return it to Lesa Wilson at Please allow up at least two weeks for refund checks to be processed and mailed. Since our school buildings are closed, we have limited access to processing checks on a daily basis at this time.
For students who paid for future school events before March 12th, schools are currently working through the various situations to determine if and when refunds might be possible. You should receive communication from your school in the next few weeks.

All remaining athletic events and practices for the remaining 2019-2020 school year are cancelled.

Georgia High School Association Updates


DDS Information:

To receive documents needed for the Department of Driver Services during the summer, please email the following people with your request along with your student's name and address.

For Apalachee High School:
Jennifer Martin

For Winder-Barrow High School:
Valerie Raczynski

registration/pre-k lottery

[Updated 4/23] The BCSS Pre-K Lottery will accept applications online from Monday, April 27 until Friday, May 8. We have transitioned the application process online so that families can complete the application and submit the required documentation from home. On May 15, 2020 a link to view the Pre-K Lottery drawings will be posted online. You cannot register for Pre-K until you are selected in the lottery drawing.

Learn more about the Pre-K Lottery

Families that have just moved to Barrow and need to register a child for school may start the process with our Online Registration.


Teaching and learning is integral to the vision, mission and goals of the Barrow County Schools System. It is important for teachers and students to continue with assignments and lessons in the event of a disruption to school schedules. Our goal is to ensure that students’ practice and work efforts are recognized and that any disruption does not present a disadvantage to their academic progress.

See Home Learning Plans >

BCSS has worked to strategically identify students who may be in need and contacted those families to distribute devices. If you missed those distribution days and you still have a need, please email your child’s principal to discuss options. Since we only have a set number of devices, we limit check-outs to one device per family.

Need Assistance with Internet Access?
See below for how some Internet Service Providers are working to help customers at this time. If your service provider is not listed below, please check with them directly to see if they are offering support.

If you are having technical issues with BCSS Chromebooks signed out to your student, please email student support. Please note this email can only answer technical question regarding Chromebooks. For other issues, such as obtaining a Chromebook or alternatives to technology use, please reach out to your child’s principal.

BCSS special education teachers will be available for communicating with students and parents/guardians of both students on their caseload and with the special education students that they teach regarding these guidelines for the continuation of remote learning. Special education teachers will plan and implement differentiated instruction to include modifications and accommodations as outlined in Individual Education Plans (IEPs) for the students that they teach. Assistive technologies, to include items such as text read-aloud, will be made available to those students requiring such accommodations as outlined in IEPs.

Parents and families are able to participate in virtual IEP meetings. BCSS special education teachers are available for communicating with parents/guardians regarding virtual IEP meetings and other IEP information for the students on their caseload. Additionally, special education students should be assessed on IEP goal progress during the distance learning process to the extent possible.

End of the year report cards will be available through the Infinite Campus Parent Portal by 5 p.m. on May 22. To receive your child's report card, you will need access to the Parent Portal account. If you don't have an account yet, we have a guide for you.

Access Parent Portal

Assessment is a critical element of teaching and learning that also has been impacted by COVID-19. Barrow County teachers assess how students are doing through daily assignments, projects and quizzes, as well as tests that measure students’ growth and learning throughout a class. Here’s an assessment overview to answer some of the questions you might have.

Milestones/End of Course Tests:
All state-required spring and summer testing has been canceled. This includes GKIDS, Georgia Alternate Assessments, Georgia Milestones End of Grade (EOG) and End of Course (EOC) tests.

Final Exams:
There will be no final exams, per guidance of State School Superintendent Richard Woods.

Culminating Projects:
A teacher may decide to assign a culminating project that covers material from January-March 12th. Projects will be developed by teachers and course teams.

Advanced Placement (AP) Exams: 
College Board has announced that Advanced Placement exams will take place online. Students will take a 45-minute exam online at home for each AP course exam for which they are registered. The exam questions will be designed and administered in a way to protect the integrity of the exam, incorporating a range of digital security tools.

Currently, the next SAT exam administration is scheduled for the first weekend in June. The College Board continues to assess whether it can safely hold that administration. A firm decision from the College Board will be shared with families as soon as it is feasible to do so.

When their website postponed the April 4 test date, registered students received an email from ACT providing instructions for rescheduling on a future ACT test date at no charge. The next test dates are June 13 and July 18.

Dual Enrollment students should follow the specific instructions posted on the college website. Additionally, they should check their official college email daily to receive updates that are sent to all students, faculty, and staff via email.

The University System of Georgia (USG) is the government agency that includes 26 public institutions of higher learning in the U.S. state of Georgia. As circumstances change with regard to COVID-19, the USG is providing regular updates to its institutions and the public.

Below are links to information pages at two of our local USG colleges.

The Technical College System of Georgia (TCSG) oversees the state's technical colleges, adult literacy programs, and a host of economic and workforce development programs. Below are links to information pages at three of our area technical Colleges.

If your student's college link is not listed in this message, please visit the college website.

Most colleges use BlackBoard to post assignments and to post grades. Students can log in at any time to see information there at any point in the semester. If there are no grades posted, the student can ask the instructor for grades or seek assistance from the college’s high school coordinator.

When the semester ends, colleges send transcripts to the high school registrar or the dual enrollment coordinator. The registrars record the grades on the high school transcript.


Barrow County School Nutrition provides meals at no cost to children under the age of 18. For details about the grab-n-go meal times and deliveries, please click the button below.

Meals for Children


School Counselors will be available for students during this time. Families may email counselors with questions or issues. You can find your child's counselors on our employee directory

If your child experiences symptoms of an emotional or mental health crisis, please contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225 or download the MYGCAL app for free at the app store. GCAL is a free resource provided to families in Georgia that provides immediate mental health assistance and referrals to families. However, if you believe the need is a true emergency, please call 911 immediately.

If your child experiences symptoms of an emotional or mental health crisis, please contact the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225 or download the MYGCAL app for free at the app store. GCAL is a free resource provided to families in Georgia that provides immediate mental health assistance and referrals to families. However, if you believe the need is a true emergency, please call 911 immediately.

School Calendar

BCCS will continue Learning from Home through May 20, the last day of school. At this time, BCSS looks forward to students returning for the first day of school as scheduled on Tuesday, August 4th. However, we will follow the guidance from the Georgia Department of Public Health, Georgia Governor, and Georgia Department of Education as the situation continues to evolve.

Read more about returning to school plans >

High schools have postponed Prom until a later date in July, if conditions allow. As details become available, they will be shared by your local school.


  • Apalachee Graduation Celebration: May 21 at 6pm (see details)
  • Apalachee Traditional Graduation: July 30 at AHS Stadium (if conditions allow)
  • Winder-Barrow Graduation Celebration: May 20 at 6pm (see details)
  • Winder-Barrow Traditional Graduation: July 29 at WBHS Stadium (if conditions allow)

Cap and Gown Information

COVID-19 Updates

Regular updates will be posted on the district website. ParentLink will be used to call and email all parents and staff as well. Please take this opportunity to ensure you have provided your school with your current email and cell phone contact information on our Family Update Website.

To receive the most up to date information regarding the COVID-19 visit the website

Georgia Department of Public Health: “If you believe that you are experiencing symptoms of COVID-19 or have been exposed to the novel coronavirus, please contact your primary care doctor, an urgent care clinic, or your local federally qualified healthcare center. Please do not show up unannounced at an emergency room or health care facility.”

Georgia Hotline: (844) 442-2681

  • Stay home. Do not report to work or school. Contact your work supervisor or school administration.
  • Call your primary care physician if:
    • You feel sick with fever, cough or difficulty breathing.
    • You have been in close contact with a person known to have COVID-19.
    • You recently traveled from an area with ongoing spread of COVID-19.

The Barrow Health Department has also set up a hotline that you can call with questions or concerns. That number is 1-866-PUB-HLTH (1-866-782-4584).

The CDC created a Self-Check website if you are not feeling well and want to check your symptoms.


Barrow County School System is updating the community through several forms of communication including our websites, our social media pages, and direct emails/phone calls to families. If you aren't receiving emails or phone calls, please make sure your contact information is correct in our Family Update website

With our emails and calls home, there is sometimes a delay from when we send out the message and the time it cycles through all the emails and phone numbers we have in our database. The call may come from an 800 number. Please add that as a contact in your phone as BCSS. The 800 number allows you to be able to call that number back and hear previous messages.

Concern or question?

Please let us know.

Ask here

Additional resources

From the Centers for Disease Control and Prevention:

Centers for Disease Control and Prevention